Safety and Environment Policy
continuous integration through providing the best services to customers the saudi public transport company – SAPTCO – is committed to the safety and quality of services being provided to its customers, through seriously and continually applying the highest organizational standards for providing safe services, meeting the customers’ needs and promoting its competitive advantages. to achieve this, the company has a number of departments, as follows:
saptco is committed to applying the highest levels of quality, as per iso9001, and always seeks to meet its customers’ satisfaction, according to the company’s vision, mission, objectives and policy.
saptco fully adheres to its duties towards the elements of safety. in fact, the company puts safety as its highest priority and an important tool for judging the company’s success. whereas the company provides a regular and consistent route network, providing transportation services to its customers, without compromising on factors of safety and efficiency. further, the SAPTCO team assures the application of safety standards in its buses, imposing all necessary precautions, in line with the directives of official bodies.
saptco is keen to respond to all customers’ needs, requests, inquiries, remarks and suggestions, directly through contacting the nationwide number 920000877, via whatsapp or social media accounts (twitter, facebook & instagram).